Three of the most important facets of
any business are:
-
stakeholders (employees, customers
& owners ),
-
processes (doing things
efficiently and with structure)
-
strategy of the business (what
you're doing and how).
With over 30 years combined experience
in working in these three areas we offer a wealth of
knowledge and experience. We like to think that we do
things slightly differently than traditional
consultants, by remaining totally transparent
throughout the client engagement.
We prefer work along with you, almost
mentoring you, to come up with results and answers
together. It's this approach that we believe brings
the greatest business value to our work. This often
negating the need for a large expensive final report -
that consultancies often use to justify their
fee!
Our range of services focus on the
following areas:
Working with you
We can work with you to support one off projects or
develop an ongoing relationship with a business that
recognises the need for support, but does not wish to
employ someone full time.
Recent work includes:
-
Organisational Change
-
Developing HR Policies and Procedures for
companies
-
Managing staff performance
-
Helping meet legislative requirements
-
Executive recruitment and selection
-
Volume recruiting
-
Helping set salaries for employees
-
Identifying and retaining the right type of
people and skills
-
Training and Development of staff
-
Development of Performance Management systems
-
Customer Segmentation
-
Service Desk Analysis
-
Data Warehousing and Data Mining
-
Profiling Employees in terms of IT usage
-
On-line Customer Survey
-
Social Network Analysis
-
Telephone usage & cost saving analysis
-
Building usage and effectiveness
-
Customer data cleansing
-
Performance Measurement
Jo Thyer
